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Store Policy

Customer Care

At Reecollections, we pride ourselves on delivering exceptional customer care and making sure that every shopping experience is as seamless and enjoyable as possible. Whether you’re looking for assistance with a product, need help with an order, or have a general inquiry, our team is here to support you every step of the way.

We believe in building trust with our customers, which is why we strive to provide clear communication, prompt responses, and a high level of service. Our dedicated customer care team is available to help resolve any questions or concerns, and we are committed to ensuring that your experience with us exceeds expectations.

If you need assistance, you can reach out to us through the following channels:

We understand that sometimes things don’t go as planned, and we are here to make it right. If you ever have an issue with your order, our team is ready to assist with returns, exchanges, or refunds to ensure your complete satisfaction. Your happiness and peace of mind are our top priorities.

Additionally, if you’d like to stay updated on new arrivals, promotions, or important updates, feel free to sign up for our newsletter or follow us on social media. We appreciate your trust in Reecollections and are committed to offering you the best customer service possible!

Privacy & Safety

Privacy & Safety Policy

At Reecollections, we are committed to protecting your privacy and ensuring the safety of your personal information. This policy outlines how we collect, use, store, and safeguard the information you provide when you use our services. By using our website, you agree to the practices described in this Privacy & Safety Policy.

1. Information We Collect

We collect two types of information from you:

  • Personal Information: This includes data such as your name, email address, phone number, billing address, and payment details, which are required for processing your orders and providing customer support.

  • Non-Personal Information: This includes data such as browser type, device information, IP address, and usage statistics, which helps us improve the functionality and performance of our website.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Processing: To complete your purchase, verify payments, and ship your items.

  • Customer Support: To respond to your inquiries and provide assistance regarding your orders.

  • Improving Our Services: To enhance your user experience, improve the functionality of our website, and personalize content.

  • Marketing Communications: With your consent, we may send promotional emails, newsletters, or updates about our products and services. You can opt-out at any time.

3. Payment Processing & Third-Party Services

We use trusted third-party payment processors (such as [Payment Provider Name]) to handle all financial transactions securely. These services use encryption technologies to protect your payment information and ensure that transactions are safe.

  • Security: We do not store your credit card details or financial data directly on our servers. All sensitive payment information is processed by our third-party partners, who comply with industry standards for data protection.

4. Data Storage & Protection

We implement a variety of security measures to protect your personal information:

  • Encryption: Sensitive information, including payment details, is transmitted using secure socket layer (SSL) technology to encrypt data.

  • Access Control: We restrict access to personal information to only those employees or contractors who need it to perform their duties. All access to our systems is logged for security purposes.

  • Regular Audits: We regularly review our data security practices and make necessary adjustments to ensure your data remains secure.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist in operating our business (e.g., delivery services, payment processors, etc.).

  • Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena or legal process.

6. Contacting You After Purchase

After a successful purchase, we may contact you for the following purposes:

  • Order Confirmation & Shipping Updates: We will send you a confirmation email once your order is completed and notify you of any updates regarding shipping.

  • Customer Feedback: We may send you a follow-up email asking for feedback on your experience with our product or service to improve our offerings.

7. Your Privacy Rights

You have the right to:

  • Access & Update Your Information: You can request access to the personal information we have collected about you and ask us to update or correct it.

  • Opt-Out of Communications: You can unsubscribe from marketing emails or newsletters at any time by following the opt-out instructions provided in the email or by contacting us directly.

  • Delete Your Information: You can request to have your personal information deleted, subject to any legal obligations we may have to retain it.

8. Cookies & Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device to track usage and improve site functionality. You can adjust your browser settings to disable cookies, but this may affect the performance of certain features on our website.

9. Changes to This Privacy Policy

We reserve the right to update or change this Privacy & Safety Policy at any time. When we do, we will update the "Effective Date" at the top of the policy. Please review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about our Privacy & Safety Policy, please contact us at:

Your privacy is important to us, and we are committed to protecting your personal information.

Wholesale Inquiries

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Payment Methods

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

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