Shipping
& Returns
Shipping Policy
Shipping Policy
At Reecollections, we want to make sure that your orders arrive quickly, safely, and in perfect condition. We offer reliable and cost-effective shipping options to ensure a smooth experience from the moment you place your order to the day it arrives at your door.
Shipping Methods & Timeframes
We partner with trusted carriers to deliver your products in a timely manner. Once your order is processed, it will typically ship within 3 business days. Delivery times will vary based on your location and the shipping method chosen at checkout. For standard shipping, you can expect your order to arrive within 14 to 21 business days. Expedited shipping options are also available for faster delivery at an additional cost.
Shipping Costs
Shipping fees are calculated based on the weight and size of your order, as well as your shipping destination. We offer free standard shipping on orders over [Insert amount] to reward our loyal customers! Shipping costs will be clearly displayed at checkout before you complete your purchase.
Packaging
We take great care in packaging your items to ensure they arrive in perfect condition. Our packaging materials are eco-friendly, and we strive to minimise waste while protecting your purchases during transit.
Tracking Your Order
Once your order ships, we will send you an email with tracking information so you can follow your package’s journey. If you have any concerns or experience any issues with your delivery, don’t hesitate to reach out to us for support.
Thank you for choosing Reecollections! We are committed to delivering your orders with care and ensuring you’re happy with every purchase.
Return & Exchange Policy
Return & Exchange Policy
At Reecollections, your satisfaction is our top priority. If you've changed your mind about a purchase or are dissatisfied with an item, we want to make the return or exchange process as easy and hassle-free as possible. We understand that sometimes things don’t work out, and we're here to help!
Returns
If you are not completely satisfied with your purchase, you can return most items within 30 days of receiving your order for a full refund. To be eligible for a return, items must be unused, in their original condition, and in the original packaging. Please contact us at realisemwasegr1@gmail.com or call us at +1 (804) 659-4680 to initiate a return. Once your return is processed, we will issue a refund to your original payment method.
Exchanges
If you'd prefer an exchange, we can help you swap an item for a different size or color, subject to availability. Please reach out to our customer care team, and we’ll guide you through the exchange process. The item you wish to exchange should be in its original condition, and exchanges must be requested within 30 days of receiving the product.
Return Shipping Costs
If your return is due to an error on our part (e.g., defective or incorrect item), we will cover the return shipping costs. If you're returning the item for other reasons, return shipping will be at your expense, and the shipping charges are non-refundable.
Final Sale Items
Please note that some items, such as sale or clearance items, may be marked as final sale and are not eligible for returns or exchanges. Be sure to review the product details before completing your purchase.
Thank you for choosing Reecollections. We are committed to providing you with quality products and excellent customer service. If you have any questions or concerns about your return or exchange, don't hesitate to contact us – we’re here to assist!